Terms of Service

Please read these Terms of Service (collectively with Kindraza’s Privacy Policy located at https://www.kindraza.com/privacy) fully and carefully before using www.kindraza.com and the services, features, or applications offered by Kindraza- Youth Network. These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

TERMS OF SERVICE

Effective Date: June 18, 2025

Last Updated: June 18, 2025

1. ACCEPTANCE OF TERMS

   By accessing or using any services provided by Kindraza ("we," "us," or "our"), including our website (kindraza.com), courses, workshops, summer camps, babysitting training programs, and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not use our Services. If you are under 18 years of age, your parent or legal guardian must review and consent to these Terms on your behalf before using our Services.

2. DESCRIPTION OF SERVICES
   Kindraza provides educational and training programs focused on:

• AI literacy and digital ethics for teens aged 11-16

• Cognitive resilience and critical thinking development

• Babysitting business training and certification for adolescents

• Youth entrepreneurship business training and certification for adolescents

• Community-building activities to foster mentorship and leadership

• Digital wellness and responsible technology use

3. USER ACCOUNTS AND REGISTRATION

   
   3.1 Account Creation

• You must provide accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

• You must be at least 13 years old to create an account, with parental consent required for users under 18.
  
  3.2 Parent/Guardian Responsibility

• Parents/guardians are responsible for supervising their minor children’s use of the Services.

• Parents/guardians must provide consent for minors under 18 to participate in our programs.

• All financial transactions for users under 18 must be authorized by a parent/guardian.

4. COURSE AND PROGRAM ACCESS
   
   4.1 License to Use

• Upon payment, you receive a limited, non-exclusive, non-transferable license to access purchased courses, workshops, or programs for personal use.

• Access is provided for 12 months from the date of purchase unless otherwise specified.

• Content may not be shared, distributed, reproduced, or resold without our written permission.
  
  4.2 Course Completion and Certificates

• Certificates are issued upon successful completion of course or program requirements.

• Certificates are for educational purposes only and do not constitute professional licensing.

• We reserve the right to revoke certificates for violations of these Terms.
  
  4.3 Technical Requirements

• Users must ensure their devices meet minimum requirements: Windows 7/8/8.1/10 or Mac OS X 10.9+, 2 GB RAM, 1.8 GHz dual-core processor, stable internet (1 Mbps), headphones, microphone, Google Chrome (latest version), and a Zoom account.

• Users must have sufficient English proficiency to engage with the Services.

5. COMMUNITY GUIDELINES
   
   5.1 Acceptable Use Users must:

• Treat all community members with respect and professionalism.

• Share experiences and feedback constructively.

• Protect the privacy and confidentiality of other members.

• Comply with all applicable laws and regulations.
  
  5.2 Prohibited Conduct Users may not:

• Post or share inappropriate, offensive, or harmful content.

• Disclose personal contact information publicly without consent.

• Engage in spam, harassment, bullying, or disruptive behavior.

• Promote competing services or businesses.

• Share copyrighted materials without authorization.

6. BABYSITTING TRAINING PROGRAM
   
   6.1 Training Purpose

• Our babysitting courses provide educational training and skill development for teens.

• We do not provide babysitting services or guarantee employment opportunities.

• We do not provide First Aid and CPR training

• All babysitting arrangements are independent agreements between teens and families, not facilitated by Kindraza.
  
  6.2 Safety and Liability

• Parents/guardians are responsible for verifying the suitability of babysitting arrangements.

• We recommend background checks, reference verification, and proper supervision for all babysitting activities.

• Kindraza is not liable for any risks, incidents, or damages arising from babysitting activities.
  
  6.3 Earnings Disclaimer

• Examples of potential earnings in course materials are for illustrative purposes only.

• Individual results vary based on effort, market conditions, and other factors.

• Kindraza does not guarantee specific income or business success.

7. PAYMENT TERMS
   
   7.1 Pricing and Payment

• All prices are in CAD unless otherwise specified.

• Payment is due at the time of purchase via major credit cards or PayPal.

• Payment plans, where offered, require automatic recurring payments.
  
  7.2 Refund Policy

• Digital Courses: 30-day money-back guarantee if less than 25% of content is accessed.

• Monthly Memberships: Cancel anytime; no refunds for the current billing period.

• Workshops and Camps: 48-hour cooling-off period; no refunds after sessions begin.

• Merchandise: 30-day return policy for unused items in original condition.
  
  7.3 Missed Sessions

• If a user misses a session without notifying us at least 8 hours in advance, the session is non-refunded.

• Missed sessions may be rescheduled within 6 months, subject to availability and prior agreement.

8. INTELLECTUAL PROPERTY
   
   8.1 Our Content

• All course materials, content, and resources are protected by copyright and owned by Kindraza.

• The trademarks "Kindraza" and related logos are our exclusive property.

• Users may not reproduce, distribute, or create derivative works from our content without written permission.
  
  8.2 User-Generated Content

• Users retain ownership of content they create and share within our Services.

• By sharing content, users grant Kindraza a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for educational, promotional, or operational purposes.

• Users represent that their content does not infringe on third-party rights.
  
  8.3 Intellectual Property from Training

• Intellectual property created by users during training may be used by Kindraza for marketing, demonstration, or educational purposes, with authorship credited where feasible.

9. PRIVACY AND DATA PROTECTION

• Our Privacy Policy, available at kindraza.com/privacy, governs the collection, use, and protection of your personal information and is incorporated by reference.

• Users consent to audio and video recordings of sessions for quality control and training purposes.

10. DISCLAIMERS AND LIMITATIONS
    
    10.1 Educational Purpose

• Our Services are for educational and informational purposes only and do not constitute professional advice (e.g., legal, financial, medical, or therapeutic).

• Users should consult qualified professionals for specific advice.
  
  10.2 No Warranties

• Services are provided "as is" without warranties of any kind, express or implied.

• We do not guarantee uninterrupted, error-free, or secure access to the Services.

• Outcomes or results from using our Services are not guaranteed.
  
  10.3 Limitation of Liability

• Our liability is limited to the amount paid for Services in the 12 months prior to any claim.

• We are not liable for indirect, incidental, or consequential damages, including lost profits or opportunities.

• Some jurisdictions may not allow certain liability limitations, so these may not apply to you.

11. INDEMNIFICATION You agree to indemnify, defend, and hold Kindraza, its affiliates, and representatives harmless from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

12. THIRD-PARTY PARTNERSHIPS
    
    12.1 Partnerships

• We may partner with organizations (e.g., Red Cross, YMCA) for certifications or referrals.

• Such partnerships do not create additional obligations or warranties for Kindraza.

• Partner organizations operate under their own terms and policies.
  
  12.2 Affiliate Links

• Our content may include affiliate links to third-party products or services.

• We may receive compensation for qualifying purchases but only recommend products we believe provide value.

13. MODIFICATIONS TO TERMS

• We may update these Terms at any time. Material changes will be communicated via email or website notice at least 30 days in advance.

• Continued use of the Services after changes constitutes acceptance of the updated Terms.

14. TERMINATION
    
    14.1 Termination by Kindraza We may suspend or terminate access to the Services for:

• Violation of these Terms.

• Fraudulent, illegal, or disruptive activities.

• Non-payment of fees.

• Unsatisfactory performance or behavior in programs, including repeated failure to follow instructions or meet technical requirements.
  
  14.2 Effect of Termination

• Access to Services ends immediately upon termination.

• No refunds are provided for remaining subscription periods.

• Provisions related to intellectual property, disclaimers, liability, and indemnification survive termination.
  
  14.3 User Termination

• Users may terminate their agreement by submitting a written request via email to hello@kindraza.com, including name, service details, reason for termination, and payment information.

• Refunds, if applicable, are processed within 10 business days, subject to the refund policy.

15. DISPUTE RESOLUTION
    
    15.1 Governing Law

• These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.
  
  15.2 Arbitration

• Disputes arising from these Terms will be resolved through binding arbitration in Ontario, Canada, except for small claims under $5,000, which may be pursued in small claims court.

• Arbitration will follow the rules of the Canadian Arbitration Association.

16. MISCELLANEOUS
    
    16.1 Entire Agreement

• These Terms, along with the Privacy Policy, constitute the entire agreement between you and Kindraza regarding the Services.
  
  16.2 Severability

• If any provision is deemed unenforceable, the remaining provisions remain in full effect.
  
  16.3 Force Majeure

• Neither party is liable for delays or failures due to unforeseen circumstances beyond their control (e.g., natural disasters). In such cases, parties may amend or terminate the agreement after mutual settlement.
  
  16.4 Contact Information For questions or concerns, contact us at:

• Email: hello@kindraza.com

• Address: Kindraza, 123 Innovation Drive, Toronto, ON M5V 2H3, Canada

17. PUBLIC OFFER
    
    17.1 Nature of Agreement

• This document constitutes a public offer to an unspecified number of persons to enter into a contract for Services under these Terms.

• Acceptance occurs upon payment for Services (100% prepayment), constituting a binding contract.

• The agreement is a contract of adhesion, accepted in its entirety without modifications.
  
  17.2 Amendments

• Kindraza may unilaterally amend these Terms, including service costs, without prior notice, except for services already purchased.
  
  17.3 Legal Compliance

• The agreement is governed by the Civil Law of Ontario, Canada, and complies with relevant regulations.

• Primary accounting documents will be prepared in accordance with Canadian financial regulations.