Kindraza Privacy Policy
Effective Date: July 4, 2025 Last Updated: July 4, 2025
Our Commitment to Your Privacy
Welcome to Kindraza. Our mission is to provide parents and families with the strategy, tools, and support to raise thriving kids in a complex digital world. Your trust is the foundation of our work, and that starts with respecting and protecting your privacy.
This Privacy Policy explains how Kindraza ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website (the "Site"), purchase our services like the "Family Digital Safety Blueprint," enroll in our courses, or subscribe to our newsletter.
This policy is designed to be transparent and easy to understand. Please read it carefully. By using our Site and services, you agree to the collection and use of information in accordance with this policy.
1. What Information We Collect
We only collect information that is necessary to provide and improve our services for you.
a) Information You Provide Directly to Us:
Account & Contact Information: When you sign up for our newsletter, purchase a service, or create an account, we collect information like your name and email address.
Payment Information: When you make a purchase, our secure third-party payment processors (like Stripe or Podia Payments) collect your payment details. Kindraza does not store your credit card information on our servers.
"Family Digital Safety Blueprint" Information: To create your customized blueprint, you will complete a detailed questionnaire. This may include information about your family's digital habits, challenges you're facing, and the types of devices your children use. This sensitive information is treated with the highest level of confidentiality.
Communications: If you contact us directly via email or through our Site, we will have a record of that correspondence.
b) Information We Collect Automatically:
Usage Data: Like most websites, we collect basic technical information when you visit our Site. This includes your IP address, browser type, the pages you visited, and the time and date of your visit. We use this to understand how visitors use our site and to improve it.
Cookies and Tracking Technologies: We use cookies (small text files stored on your device) to help our Site function effectively. For example, cookies can remember your login information. We also use analytics services like Google Analytics to understand website traffic. You can control cookie settings through your browser. For more details, see Section 7 below.
2. How We Use Your Information
Our use of your personal information is purposeful and aimed at providing you with a valuable service.
To Provide and Manage Our Services: To create and deliver your "Family Digital Safety Blueprint," provide access to our courses, and manage your account.
To Process Payments: To securely process transactions for our services.
To Communicate With You: To send you important updates about your purchases, respond to your inquiries, and deliver our email newsletter if you have subscribed.
To Improve Our Offerings: To analyze how our services are used, gather feedback, and develop new resources and tools that better serve the needs of parents.
For Legal and Security Purposes: To protect our rights, prevent fraud, and comply with our legal obligations.
3. How We Share Your Information
Your trust is not for sale.
We DO NOT sell your personal information to third parties. Period.
Service Providers: We share information with trusted third-party companies that help us operate our business, such as payment processors (e.g., Stripe), email service providers (e.g., ConvertKit, MailerLite, Podia), and website hosting services. These providers are contractually obligated to protect your data and are not permitted to use it for their own purposes.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).
Business Transfers: In the unlikely event of a merger, sale, or acquisition of our business, your information may be transferred as a business asset. We will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Our Commitment to Protecting Minors
Protecting the privacy of children is especially important. Our services are designed for parents and guardians.
Parental Consent: We require verifiable parental consent before we knowingly collect any personal information from a child under the age of 18 in relation to our services.
Limited Collection: Any information collected about a minor (e.g., for the "Family Digital Safety Blueprint") is strictly for the purpose of providing the service to the parent and is provided by the parent. We only collect what is necessary.
No Direct Marketing to Minors: We do not use a minor's personal information for marketing or targeted advertising.
5. Data Security and Retention
We take the security of your data seriously. We use a combination of technical, administrative, and physical controls to protect your information, including SSL encryption for data transmission.
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights and Choices
You have rights and control over your personal information. Depending on your location, these may include:
The Right to Access: You can request a copy of the personal information we hold about you.
The Right to Rectification: You can request that we correct any inaccurate or incomplete information.
The Right to Erasure (The "Right to be Forgotten"): You can request that we delete your personal information, subject to certain legal exceptions.
The Right to Withdraw Consent: You can withdraw your consent to our processing of your data at any time (for example, by unsubscribing from our newsletter).
The Right to Opt-Out: We do not sell personal information, so there is no need to opt-out of sales. You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
To exercise any of these rights, please contact us using the information in Section 10. We will respond to your request in a timely manner.
7. Cookies and Tracking Technologies
Our Site uses cookies to improve your experience.
Essential Cookies: These are necessary for the Site to function and cannot be switched off.
Analytics Cookies: These help us understand how visitors interact with our website by collecting information anonymously (e.g., Google Analytics).
Marketing Cookies: These may be used to track your activity to help us deliver more relevant content.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. International Data Transfers
Kindraza is based in Canada. If you are accessing our Site from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada and/or the United States, where our servers and third-party service providers are located. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact us.
Privacy Administrator:
Natalie V. Petrova
Email: [hello@kindraza.com]
Website Contact Form: https://www.kindraza.com/contacts
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.